Regional Manager appointed for Australia

With the company’s strategic regional expansion into Australia continuing apace, we are delighted to welcome Aaron Alcock as our Australian Regional Manager.

“It’s great to be part of the team,” said Aaron who lives on the Gold Coast in Burleigh Heads on Tallebudgera Creek in Queensland. “I’ve worked in the IT industry for many years. The last six were at Silkwood Independent School where…

Aaron Alcock

Power BI and Engage

Double First is to enable the use of Microsoft’s Power BI (Business Intelligence) to its schools.

‘This will take Engage Analytics to a significantly new level,’ said Paul Rastall, CTO, ‘by giving the user a really powerful toolset with which to …

British School of Muscat

Prestigious award won by an Engage School

The annual International Schools Awards dinner was held in the Grand Connaught Rooms in London, UK, last week, where the British School of Muscat, a member of our Engage family, won two major awards.

This is the second Engage school to win in the last two years and as the international school market continues to grow…

Extended support centre availability

Engage launches extended Support Centre staffing availability.

‘Having launched Live Chat last week, which has already made a difference to the speed of answering ‘How do I..?’ questions,’ said Support Manager, Phil Gibbons, ‘but we’ve also just launched an extended…

Live Chat sign in

Live Chat is launched

The Support Centre’s new Live Chat platform was officially launched on 23 January 2019. Having been soft trialled, the platform has already proved to be effective in just the last few days.

‘An incoming Live Chat request places a popup on all support centre screens advising…